For best results, we ask for a 300ppi PNG to preserve your transparent background. We also ask for you to use RGB colour values when designing your artwork since our printing software converts these values to CMYK for print. If you are creating your artwork file in Photoshop, we recommend that you start off with a clean file setup to the size of our print platens:
- 35cm x 45cm Adult platern
- 25cm x 25cm Child platern
- 45cm x 10cm Arm platern
We'd recommend sticking with elements no smaller than 10pt text. Elements at this size or smaller run the risk of not printing correctly or degrading after printing during the first wash. When setting up your design we advise that you:
- Ensure that you are using high resolution graphics and text - pixelated artwork won’t print well!
- Keep the background transparent, DTG is a digital form of printing - anything in the file will be printed so ensure that the background is clean of any stray pixels.
- Ensure that your artwork does not have pixelated edges, this will result in a white line printing around the outside of your final prints- Zoom into 100% mode and check the edges look sharp.
If you would like any assistance ensuring your designs are perfect, please get in touch and we can have a look at your artwork for you.
As you can imagine, embroidery works a little differently to printing.
Embroidery machines need to be told where, when and how to place the stitches required to create your design, and this information can't be coded into a standard image file, like a PNG or JPG. For that we need something a little more specialised: we need to digitise your design file. But before we digitise your artwork, there are some guidelines that need to be followed to make sure your design is suitable for embroidery. These guidelines apply to every product we embroider.
Design file guidelines for flat embroidery
Embroidery is great. It's durable, vibrant, and looks fantastic. But it has some limitations imposed by the production method, which means your design file will need to meet certain criteria to be suitable for digitising.
Maximum size of embroidery
This varies depending on the product you're having embroidered:
- Beanies: 11 x 4 cm rectangle.
- Caps: 10 x 5 cm rectangle.
- Clothing: 10 x 10 cm circle.
Your design can be any shape as long as it fits within the boundary of the product you're having embroidered.
Minimum size of design elements
Embroidery can only be so detailed before the finer details are lost. With this in mind we recommend an absolute minimum width of 0.5 cm for flat embroidery.